You can return most new, unused items within 14 days of delivery for a refund or exchange. Items must be in their original condition and packaging. Non-returnable items include custom or personalized items, made-to-order furniture, mobile charcuterie and bar carts, and clearance items. Return shipping costs are the customer's responsibility unless the return is due to our error. Contact us at support@smithcustomwoodworks.com to start a return or exchange. Visit our Returns and Exchanges page for more details.

Clean wooden products with a damp cloth and avoid harsh chemicals. For cutting boards, apply food-safe mineral oil regularly. For furniture and vanities with hard-wax oil, use Rubio Monocoat Surface Care Spray. Visit our Product Care page for more details.

We accept credit cards, PayPal, Google Pay, Apple Pay, Afterpay, Affirm, Klarna, and Cash App.

Yes, we accept custom orders for furniture and home decor. Contact us with your specifications at info@smithcustomwoodworks.com for a quote.

We provide various shipping options: standard, expedited, and overnight. Choose your preferred option at checkout.